Frequently Asked Questions

No, you can book an appointment at our private clinic directly without a referral from your general practitioner. Simply contact us by phone or through the online form and we will arrange a consultation.

In some cases, however, a referral may be useful for better preparation for the consultation, especially if you have a complex medical history.

MediKlinik operates two modern facilities:

• Most pri Bratislave: Pri Tureckom kopci 1400/5, 900 46 Most pri Bratislave (phone: +421 915 547 097)
• Levice: 29. Augusta 2 (hospital premises), 934 01 Levice (phone: +421 903 463 425)

Both clinics are equipped with state-of-the-art technology and provide the same level of care.

Most pri Bratislave Clinic:

• Monday - Friday: 7:00 - 19:30
• Saturday - Sunday: Closed

Levice Clinic:

• Procedures by appointment

For urgent cases, we are available outside regular office hours.

You can book an appointment in several ways:

• By phone: Bratislava: +421 915 547 097, Levice: +421 903 463 425
• By email: info@mediklinik.sk
• Online form: Through the contact form on our website
• Social media: Via Facebook or Instagram message

When booking, please let us know your preferred date and reason for the visit.

We strive for maximum availability. We can usually arrange an initial consultation within 48 hours, and in urgent cases even on the same day.

For procedure scheduling, we offer flexible appointments according to your needs and availability.

MediKlinik is a private day surgery clinic with comprehensive services:

• ENT - ear, nose and throat conditions
• Orthopedics - joint problems, sports injuries
• Sleep Laboratory - sleep disorder diagnosis, snoring treatment
• Gynecology - preventive examinations, treatment
• Surgery and Traumatology - minimally invasive procedures, injury treatment
• Urology - comprehensive urological care
• Ophthalmology - cataract surgery, diagnostics
• Plastic Surgery - aesthetic and reconstructive procedures
• Physiotherapy - rehabilitation, exercises, massages

Yes, we provide urgent treatment within our specialization. We have reserved capacity for acute cases and can intervene outside regular office hours.

In case of life-threatening conditions, please contact emergency services 155.

Yes, minimally invasive procedures are our specialty. We use the most modern technologies and methods that ensure:

• Minimal scarring and better aesthetic results
• Shorter recovery time
• Less post-procedure pain
• Lower risk of complications
• Possibility of outpatient procedure (without hospitalization)

Yes, we offer comprehensive preventive programs focused on early diagnosis and disease prevention. Our preventive packages include examinations tailored to age, gender and individual risks.

For more information, contact us or visit the Services section.

We can usually arrange a surgery date from 1 week to 1 month after the initial consultation, depending on the type of procedure and your availability.

In urgent cases, we try to find the earliest possible date.

After the consultation, the scope of pre-operative examinations required on the day of the procedure is agreed upon.

Patients arrange the examinations with their general practitioner or at specialized clinics.

Yes, combining multiple procedures under one anesthesia is possible after medical consultation and assessment of your health condition.

This approach can be advantageous in terms of recovery time and costs. The doctor will inform you about the options and safety of such a procedure.

We offer a wide range of outpatient procedures including:

• Tonsil removal, polyps
• Vasectomy, circumcision
• Hernia surgery
• Knee and shoulder arthroscopy
• Gynecological procedures
• Minor plastic surgeries
• Skin procedures

For a complete list of outpatient services, please contact us.

Payment for services depends on the location and type of procedure:

• Levice Clinic: We have contracts with Dovera and Union - some procedures may be covered by insurance
• Bratislava Clinic: Most services are paid directly by the patient, but some procedures may be partially reimbursed by insurance

When booking, we will inform you exactly about the payment options for the specific procedure and your insurance.

We accept all common payment methods:

• Cash
• Payment cards (Visa, Mastercard, Maestro)
• Bank transfer
• QR code payment

For larger procedures, installment payment is also possible - we will be happy to provide details during the consultation.

Yes, at the first consultation, the doctor will provide you with a detailed price estimate including all related costs (examinations, procedure, check-ups, medications). Price transparency is our priority.

No hidden fees - the price we quote is final.

Yes, after the procedure we will issue a detailed invoice and medical report that you can submit to your health insurance company for partial or full reimbursement of costs (according to your insurance terms).

We recommend consulting with your insurance company in advance about reimbursement options.

The first consultation usually takes 30-45 minutes and includes:

• Detailed discussion about your problems and medical history
• Clinical examination
• Evaluation of previous examinations (if you have them)
• Treatment plan proposal
• Answering all your questions
• Price estimate

If needed, we can also perform additional diagnostic examinations directly at the clinic.

Before each procedure, you will receive detailed written instructions including:

• Dietary recommendations (fasting before anesthesia)
• Required laboratory tests
• Taking or discontinuing medications
• What to bring to the clinic
• Need for an escort (for anesthesia)

If you have any questions, we are available by phone.

As a day surgery clinic, we specialize in procedures after which you can go home the same day. Most of our procedures do not require hospitalization.

After the procedure, we monitor you for several hours and after the doctor's check, you can go home accompanied by a close person. In some cases, we may recommend short-term hospitalization if it is in your safety interest.

After the procedure, we provide complete post-operative care:

• 24/7 phone contact in case of complications
• Scheduled follow-up examinations
• Pain and treatment management
• Rehabilitation recommendations
• Support in communication with insurance

Your doctor is available to you until full recovery.

Recovery time depends on the type of procedure and is usually from 1 week to 1 month. Thanks to minimally invasive methods, recovery is usually significantly shorter than with traditional procedures.

During the consultation, the doctor will provide you with a precise estimate of recovery time including recommendations regarding sick leave and return to sports or other activities.

Yes, the first post-operative check-up is always free. The doctor will check the wound healing, remove stitches (if necessary) and evaluate the overall condition after the procedure.

Further check-ups and their necessity depend on the type of procedure and healing progress.

We do not recommend driving after general anesthesia or after a procedure with general sedation. Side effects of anesthesia can persist for 24 hours and affect your attention and reaction time.

We recommend arranging transportation home with an escort. After local anesthesia, driving is usually possible.

Yes, we have our own physiotherapy department that offers:

• Individual exercises - tailored to your type of procedure
• Group exercises - rehabilitation in a group under the guidance of a physiotherapist
• Massages - therapeutic and relaxation massages
• Post-operative rehabilitation - to speed up recovery

Physiotherapy is an important part of treatment, especially after orthopedic procedures.

Yes, both clinics have free parking for patients, including reserved spaces for people with reduced mobility.

• Most pri Bratislave: Own parking for 20 vehicles
• Levice: Parking directly in front of the clinic

Yes, both our clinics are fully wheelchair accessible with an elevator, accessible toilets and adapted examination rooms for patients with reduced mobility.

Of course, companions are welcome. We have plenty of space in the waiting room for accompanying persons. For procedures under anesthesia, an escort is even mandatory for safe transport home.

For your first visit, please bring:

• ID card or passport
• Health insurance card
• Previous medical reports and test results (if you have them)
• List of medications you are taking
• Information about allergies

Yes, our team also speaks English, German, Hungarian and Polish. When booking, please let us know your language preference and we will ensure communication in your preferred language.

Yes, we have a hotel section with accommodation options for family members:

• Apartments directly on the clinic premises - comfortable accommodation close to the patient
• Room sharing option - a family member can stay with the patient directly in the room
• Modernly furnished spaces - feels like a hotel, not a hospital

When booking, please let us know about accommodation needs and we will be happy to provide more information.

We understand that sometimes it is necessary to cancel or reschedule an appointment. Please notify us at least 24 hours in advance so we can offer the slot to another patient.

For later cancellations, we reserve the right to charge a cancellation fee. You can cancel by phone or email.

To book a gynecological appointment, contact:

• MUDr. Eva Tiszova
• Slovakia: +421 903 463 425
• Poland: +48 694 911 232

The gynecological clinic provides comprehensive care including preventive check-ups, diagnostics and treatment.

Yes, we provide discreet and professional pregnancy termination services in accordance with Slovak legislation.

We emphasize:

• Absolute discretion - we respect your privacy
• Support and counseling - we help you with a difficult decision
• Safe environment - modern equipment and experienced staff
• Post-operative care - check-ups and psychological support

For more information, contact us by phone or email.

Yes, sterilization is a safe and permanent method of contraception suitable for women who do not plan further pregnancy.

Benefits of sterilization:

• High effectiveness - almost 100% protection against pregnancy
• Permanent solution - no regular contraception needed
• Safe procedure - minimally invasive procedure with short recovery
• Hormone-free - does not affect hormonal balance

Before deciding on sterilization, the doctor will provide you with detailed information and counseling.